We understand that you may need to delete your account for various reasons. We're sorry to see you go, but we respect your decision and are here to assist you through the process.

How to Delete Your Account

Due to security reasons, we require you to contact us directly to delete your account. This is to ensure that the request is genuine and to protect your personal data from unauthorized access.

Please follow the steps below to delete your account:

1. Contact Us via WhatsApp: Reach out to us on our official WhatsApp number: +41 77 420 63 47. Please make sure to include the following details in your message:

   • Your full name as registered on the account
   • The email address associated with the account
   • A brief reason for deleting your account (this is optional, but it helps us improve our services)

2. Wait for Confirmation: Our support team will review your request and send you a confirmation message within 24-48 hours. This message will include any additional steps you may need to take.

3. Finalize Account Deletion: Once you confirm your request, we will proceed with the deletion process. Please note that this action is irreversible. All your personal data will be permanently deleted from our servers, and you won't be able to recover your account.

Things to Consider Before Deleting Your Account

Before you decide to delete your account, please keep in mind the following:

• Data Loss: All your personal data, settings, and preferences will be permanently deleted. This action is irreversible.
• Service Access: You will lose access to all our services associated with your account.
• Subscription Services: If you have any active subscriptions, they will be cancelled, and no refunds will be issued for the remaining period.

If you have any questions or need further assistance, please don't hesitate to contact us via WhatsApp. We're here to help!

Thank you for using our services. We hope to see you again in the future.